Articles

Knowledge

I write about what I see at companies with 20-250 people: when Excel stops being enough, what losing control of processes looks like at scale and what NIS2 really means. In plain language, from the perspective of someone who has run a company himself and built its systems himself.

The system that spots a departing customer before the sales rep does

AI in your company · Processes under control 31 August 2026

A regular buyer fades for months before the thank-you call. A mechanism that reads orders, invoices and payments every day sees it earlier.

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Stock alerts before the line stops

Industry solutions · Processes under control 24 August 2026

Demand calculated from accepted orders and a threshold tied to lead times: running out of material stops being a surprise.

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One message from the shop floor instead of ten phone calls

AI in your company · Industry solutions 17 August 2026

A concept for a chat that checks production data itself before it asks people. The start of a series from a live project.

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Orders are coming back to European industry - are you ready for them?

Processes under control · Industry solutions 10 August 2026

The eurozone PMI rose to 51.9 points in July. Three questions to check whether your processes can carry more orders.

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A quarter of EU SMEs at very low digital intensity

From Excel to a system · Industry solutions 3 August 2026

Six in ten small firms run without ERP. What that costs on the shop floor, and where to start.

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The AI Act from 2 August - website, content, chatbot

AI in your company · European software 29 July 2026

The chatbot has to identify itself as AI, realistic images need labelling, and edited text stays outside the obligation.

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Traceability - where to start

Industry solutions · Processes under control 5 July 2026

A customer requires batch tracking? You don't need a big system - you start with a single line and one scan.

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What your product really costs

Industry solutions · Processes under control 4 July 2026

Material, labour, machine, scrap, set-ups. Let the system work out the real unit cost, not an old spreadsheet.

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Technician scheduling without chaos

Industry solutions 3 July 2026

Jobs, assignment and routes in one place - an end to manual rota-building and double trips.

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Franchise network - reporting and standard

Industry solutions · Processes under control 2 July 2026

One place for the whole network's data and a standard enforced by the system - instead of gathering spreadsheets by phone.

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Accounting firm - more clients, no new hires

Industry solutions · Processes under control 1 July 2026

E-invoicing, staff shortages, margin pressure. Offload the repetitive steps and serve more clients with the same team.

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One system or several - tying production to the back office

Processes under control · Before you buy 30 June 2026

Not one monolith, not a pile of separate spreadsheets. A third way: tied tools and a single source of truth.

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Every B2B customer has a different price list

Processes under control · Industry solutions 29 June 2026

Contract prices, volume discounts, prices with an expiry date - let the system work out the right price, not the salesperson.

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From finished job to payment - a shorter invoice path

Processes under control · Industry solutions 28 June 2026

Cash gets stuck between finished work and the invoice. Make the invoice a by-product of closing the job.

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Why software implementations fail

Before you buy 27 June 2026

The technology is rarely to blame. Three causes recur - and all can be avoided.

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Does custom software lock you in to one supplier

Before you buy 24 June 2026

Lock-in comes down to one thing - who holds your data and the code. What to ask a supplier.

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How much does custom software cost for 20-250

Before you buy 21 June 2026

The first working project is usually a low-to-mid five-figure sum - depending on scope.

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A microservice that cleans up technical PDFs

Ideas made real 18 June 2026

Automatically strips images and removes tables from technical PDFs - taking tedious manual work off people.

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An accounting-policy generator - ready in fifteen minutes

Ideas made real 15 June 2026

A web app that assembles a finished draft document from a few questions.

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An interest calculator - a small need, delivered fast

Ideas made real 12 June 2026

One screen, three interest modes - live on the site in no time.

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When off-the-shelf software, and when a custom-built system

From Excel to a system · Before you buy 9 June 2026

Not every problem needs a bespoke system - and not every one a subscription.

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What to do with 27 spreadsheets

From Excel to a system · Processes under control 6 June 2026

The first reflex is to replace everything at once. It is the most expensive move there is.

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Why I built my first app for myself

Notes from a former CEO 3 June 2026

The best software comes from your own pain.

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NIS2 for a mid-sized company: what the directive really requires

European software 31 May 2026

A clear answer to what the regulator expects of you and what you can do first.

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How I lost control of a 100-person company - and what I made of it

Notes from a former CEO · Processes under control 28 May 2026

The company grew faster than my knowledge of what was really happening inside it.

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5 signs your company has outgrown Excel

From Excel to a system · Before you buy 25 May 2026

The problem starts when you have so many spreadsheets that, more and more often, you cannot tell which one is the real one.

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